Frequently Asked Questions
HOW DO I PLACE AN ORDER?
When you click on an Order link for a product, you will be taken to a
secure server where you will answer an online questionnaire to
provide information relevant to your medical condition. Once you
complete the questionnaire, you will submit your order for
processing. You will then see a confirmation page .
WHAT HAPPENS ONCE I SUBMIT MY ORDER?
A US licensed physician will review the information you have submitted
and either approve or decline your request. If approved, the
physician will write the prescription and send it to the pharmacy
where it will be filled and shipped to you via FedEx. Your
prescription will include information explaining the usage, dose,
and precautionary information for your medication. You will also
receive contact information for the pharmacist in case you have
any questions after you receive your medication.
WHAT ARE YOUR PRIVACY & SECURITY POLICIES?
All information we collect (i.e.. email address, credit card numbers)
is only used to fulfill our customer orders. Financial
information that is collected is used to bill the user for
products and services. Medical information is used by our medical
staff to approve or decline orders for specific medications. We
do not share any of your information with any other third
parties.
Our on-line ordering system uses the latest in Secure Encryption
Technology. All personal and credit card information is submitted
with the highest level of security and precautions. Our system
also has safeguards in place to protect against credit card
fraud. Individuals attempting the fraudulent use of a credit card
will be reported.
